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xinterview.ai

Cancellation & Refund Policy

1. Cancellation Policy

You may cancel your subscription to our SaaS product at any time. To ensure a smooth cancellation process, please follow these steps:

  • Log into your account.
  • Navigate to the “Billing” section.
  • Select “Cancel Subscription” and follow the prompts.

Please note that cancellation will take effect at the end of your current billing cycle, and you will retain access to the service until then.

2. 30-Day Money-Back Guarantee

We stand by the quality of our service, which is why we offer a 30-day money-back guarantee for new customers. If you are not satisfied with our product within the first 30 days of your initial purchase:

  • Contact our support team within 30 days of your purchase date.
  • Provide a brief explanation of your reason for the request.
  • Our support team will process your refund within 5-7 business days.

3. Refund Policy

  • Refunds are only available for first-time customers within the first 30 days of the initial purchase.
  • Subscriptions renewed after the initial purchase are not eligible for refunds.
  • Any promotional or discounted offers are non-refundable.
  • Refunds will be credited back to the original payment method.

4. Contact Us

If you have any questions regarding our Cancellation & Refund Policy, please contact our support team via email at [email protected].

Thank you for choosing our service